Assistant Manager

Job Summary:

As an Assistant Manager at IHOP, you will support the restaurant in creating a successful operation through exceptional leadership. We are looking for professionals with drive and a passion for hospitality to assist in managing daily operations, guiding team members, and ensuring high standards of quality, service, and guest satisfaction.

Responsibilities:

• Assist in the achievement of budgeted sales and profits
• Develop and maintain professional functional working relationships with restaurant employees, Corporate and Regional employees, and guests.
• Implement the Restaurant Training Program for all restaurant hourly non-management employees to improve unit operations and the guest experience.
• Assist in the execution of annual financial, local restaurant marketing, and guest service objectives, strategies and tactics for assigned unit.
• Comply with federal, state, and local regulations.
• Assist in the recruitment, training and retention of team members.
• Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, and miscellaneous supplies.
• Ensure the proper operational condition of equipment, building structure and premises according to federal regulations and SOP.
• Ensure safety and sanitation practices are maintained according to federal, state and local regulations and SOP
• Assist in completion of all required reports and other administrative duties as assigned.

Supervisory Responsibilities:

• Directly supervise team members at assigned unit.
• Assist General Manager with the overall direction, coordination, and evaluation of Company unit.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training team members
• Planning, assigning, and directing work; appraising performance, rewarding and setting performance expectations for the shift.

Qualifications:

• High school diploma or general education degree (GED) and two to four years related experience and/or training, or equivalent combination of education and experience.
• Certificates, Licenses, Registrations
• A valid Driver's License will be necessary to drive a car on Company business.

Physical Demands

• Stand, walk, and sit.
• Use hands to reach, grasp, handle, or feel objects, tools, or controls.
• Stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.
• The Manager will regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision and distance vision

FAQ's:

Q) Does IHOP hire for breakfast-centric service?

A) Yes, breakfast is a primary focus.

Q) Are griddle cooking roles available?

A) Yes, cooks handle pancakes and breakfast items.

Q) Do servers manage high table turnover?

A) Yes, table pacing is important during peak hours.

Q) Are overnight shifts offered at some locations?

A) Yes, select restaurants operate 24 hours.

Q) Is early morning availability important?

A) Yes, opening shifts are common.