Kitchen Helper

Chili's

Chili's

location-logoMartinsburg, WV, 25404

jobtype-icon Full Time

dateposted-icon 30 September 2026

Company Overview:

Chili's is committed to delivering flavorful meals and exceptional dining experiences. The culinary team plays a vital role in maintaining food quality, operational efficiency, and customer satisfaction. Chili's promotes a collaborative, inclusive, and growth-oriented work environment for its employees.

Job Summary:

The Kitchen Helper is responsible for preparing a variety of cooked dishes while ensuring high standards of service for customers and team members. Proficiency in handling cooking stations including frying, griddling, pantry tasks, and egg preparation is essential. Effective communication with managers and servers regarding ticket times, potential delays, and kitchen-related issues is critical. Additionally, maintaining cleanliness, adhering to food safety regulations, and supporting smooth kitchen operations are key responsibilities. This is a non-exempt position reporting to management.

Roles and Responsibilities:

  • Prepare and plate a variety of foods such as soups, meats, vegetables, and desserts, following recipes and proper cooking techniques for seasoning, cooking, sampling, slicing, and presentation
  • Maintain consistency and quality through sampling food items, adhering to standardized menus, and accurately forecasting ingredient quantities
  • Document production activities and request necessary kitchen supplies and tools
  • Follow HACCP food safety and sanitation protocols to maintain a clean and hygienic workspace
  • Operate kitchen equipment including cutting tools, food processors, grills, fryers, and ovens
  • Follow correct procedures for measuring, mixing, cleaning, peeling, slicing, and shredding ingredients
  • Monitor inventory levels, organize items by expiry dates, and rotate stock to preserve freshness and quality
  • Lift and transport items up to 40 pounds and perform tasks requiring bending, twisting, and standing for extended periods
  • Maintain hygiene and safety standards through regular handwashing and use of cleaning agents

Required Qualifications and Competencies:

  • Previous experience in food preparation and familiarity with HACCP standards
  • Minimum of one year of relevant culinary experience, preferably in a fast-paced, casual dining environment
  • Proficiency in cooking techniques including soup preparation, sauteing, broiling, frying, and managing pantry items
  • Ability to follow instructions, implement rules and policies, and communicate effectively with team members and customers

About Chili's:

Chili's is dedicated to delivering delicious meals while fostering a positive, inclusive, and growth-focused work environment. The company emphasizes teamwork, employee development, and diversity, encouraging individuals from all backgrounds to explore career opportunities and contribute to its mission of providing exceptional dining experiences.

FAQ's:

Q) Does Chili’s hire for casual dining service models?

A) Yes, roles support sit-down casual dining service.

Q) Are menu knowledge assessments part of training?

A) Yes, employees must learn extensive menu details.

Q) Are bar and dining roles distinct?

A) Yes, bartenders and servers have separate responsibilities.

Q) Are closing duties part of many roles?

A) Yes, staff may handle end-of-day cleaning and prep.

Q) Does Chili’s operate under corporate standards?

A) Yes, procedures are standardized across locations.

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