Arby's Team Member

Summary: Responsible to work positions in an Arby’s restaurant that contributes to enhancing the overall guest experience by performing following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Serves guest by providing outstanding product and service while enhancing the overall guest experience.

1. Assists others who are serving guests in an effort to enhance the guest experience.

1. Keeps guest viewing areas clean, free of debris, organized, and stocked.

1. Keeps employee access areas clean.

1. Performs maintenance duties completely, correctly, and efficiently.

1. Operates in accordance with established performance, profit and operating standards as set forth in the OSM.

1. Communicates openly and honestly in a fair, respectful manner with peers and superiors about plans, progress and problems.

1. Maintains an attitude of flexibility that allows for performance above and beyond the parameters of this position description.

1. Shows up on time and is present for work.

1. Responsible for having a working knowledge of the Certified Arby’s Modules and to attain certification in a module prior to holding any of the positions listed above.

1. Works in one of the following compacities and completes the required duties.

Sandwich preparation:

1. Must possess extensive knowledge about Product presentation, Quality presentation and Cleanliness.
2. Must be coordinated and able to multi-task under high volume periods.
3. Works day or night shifts and operates most equipment (except slicer if under 18).

Roast Beef:

1. Must possess knowledge about Roast Beef tempering, cooking and holding.
2. Must be knowledgeable about Food Safety Guidelines and adhere to beef handling procedures.

Slicer:

1. State and federal laws require the employee to be 18 years of age (with proof) to operate or clean any part of a meat slicer.
2. If you are under 18 and asked to operate a slicer, you are required to “refuse and report the individual making the request to the Officer of the Company.
3. Anyone attempting to clean a slicer must wear the designated/approved safety gloves at all times.
4. All safety precautions, such as, but not limited to, unplugging the slicer, covering the blade, disengaging the gears, and making verbal announcements of exposed blades, are Company required safety awareness policies.
5. Failure to comply with these policies may result in personal injury or injury to a fellow employee. Should there be any evidence against your complete compliance of these policies, you may be suspended or terminated immediately.
6. Operate and clean the slicer during opening and closing hours per 4 hour increments as directed.
7. Responsible for sandwich preparation and other food preparations.
8. Required to know, understand and monitor all Food Safety concerns in the preparation of all food products.
9. Must possess knowledge about Product presentation, Quality preparation, and Cleanliness.
10. Must be coordinated and able to multi-task under high volume periods.

Fry Station:

1. Must be at least 18 years old to operate fryers. No minors are allowed to operate fryers vats.
2. Be aware of all safety issues related to operating the fryers safely.
3. Must have knowledge of fryer operation.
4. Must be dedicated to performing the duties of preparing and serving all products with the highest degree of quality Able to multi-task.

Front Line:

1. Must be 16 years of age or older, with proof of age verification.
2. Works day or night shifts serving customers and operates most equipment (except slicer if under 18).
3. Must understand and promote excellence in Customer Service.
4. Able to multi-task.

Drive-Thru:

1. Must be 16 years of age or older, with proof of age verification.
2. Works day or night shifts serving customers and operates most equipment (except slicer if under 18).
3. Must understand and promote excellence in Customer Service.
4. Ability to multi-task.

Dining Room:

1. Monitor and manage the cleanliness of the dining room.
2. Communicate with customers, greeting them upon arrival, thanking them for their visit and discussing the approval of their dining experience.
3. Able to multi-task.

Maintenance:

1. Must review and understand the daily maintenance routine.
2. Keep guest viewing areas clean, free of debris, organized, and stocked.
3. Keep guest employee access areas clean.
4. Maintenance duties completed correctly and efficiently.

Opening:

1. Must be able to successfully open the restaurant and prepare for the day’s guests by completing the necessary daily forecasting for needed products.
2. Must be organized and able to prioritize opening activities.

Closing:

1. Must be able to handle a safe and organized closing and prepare for a smooth opening tomorrow.
2. Must close down all equipment and clean as you go following schedule of procedures.
3. Accurately complete closing check list and verify with closing manager.
4. Employees must work as a TEAM to ensure a safe and efficient closing.
5. Must follow all security measures during closing and before departing the restaurant.
6. All staff must exit the restaurant together upon completion of the closing shift.

Preform other related duties as assigned.

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.