Assistant Manager

Assistant Manager

Job Summary of Assistant Manager:

This role oversees daily restaurant operations while supporting guest satisfaction, product quality, and team performance. The position focuses on leading staff, coordinating workflow, and maintaining standards to ensure a smooth and welcoming environment.

Job Duties and Responsibilities of Assistant Manager:

• Guide team members to deliver friendly and efficient guest service
• Support food preparation, product quality, and safety procedures
• Monitor store performance and help achieve operational goals
• Train and coach employees on standards and procedures
• Manage staffing, scheduling, and shift coverage needs
• Assist with inventory, ordering, and equipment maintenance
• Review sales results and help identify improvement opportunities
• Maintain a clean, organized, and welcoming environment

Qualifications and Experience of Assistant Manager:

• Experience managing a team in food service, retail, or hospitality
• Understanding of profit and loss goals is helpful
• Comfortable working a flexible schedule including weekends and holidays
• Ability to coach, communicate clearly, and motivate others
• Knowledge of POS systems is helpful

Benefits of Assistant Manager:

• Competitive compensation based on experience and skills
• Bonus and profit sharing programs
• Tuition assistance opportunities
• Employee assistance program for eligible employees
• Training and professional development
• Medical, dental, and vision insurance
• 401K savings plan
• Paid time off
• Discounted food and beverages

Salary:

Compensation ranges from 19.50 to 26.26 per hour, depending on experience and location.

About Baskin Robbins:

This opportunity is offered by an independently owned franchise organization. All hiring decisions, wages, and employment practices are managed directly by the franchise. Baskin Robbins Brands and its affiliates are not involved in employment decisions for this location.

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.