Lead Restaurant Maintenance Technician

Whataburger

Austin, TX, 78748-1751

Full Time

7 May 2026

Welcome to Whataburger Careers!

This position leads a team of Restaurant Kitchen Equipment Service Technicians responsible for successful execution of repairs in multiple Whataburger restaurants within a geographic zone. Properly maintains all equipment in Whataburger restaurants including commercial kitchen equipment, HVAC and refrigeration equipment, and building interior and exterior components. Effectively troubleshoots and problem solves a variety of service issues. Mentors and trains team. Completes administrative tasks using current technology to help meet departmental goals and procedures. Collects and evaluates bids from outside service vendors. Ensures a safe, efficient, and reliable operating system in Whataburger restaurants. This role is 60% administrative and 40% restaurant repair, either hands on or team instructional assistance.

Total Rewards:

5 weeks PTO on Day 1
Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.
Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts
Flex Medical/Dependent Care Spending plan
Company vehicle (take home for both work and personal use) with a company paid toll-management system
Company gas card
Tablet and Phone provided
Annual Performance Bonus with no cap
11 PAID Holidays per year in addition to PTO
Ongoing skills training
Scholarship Program (Available for yourself or your dependents!)
Whataburger Family Foundation (Hardship Grant Assistance)
Career Advancement Opportunities
Discounted meals and so much more!

Responsibilities:

Performs repairs and maintains Restaurant Units assigned. Keeps management advised of status of repairs, special project status and schedule.
Completes administrative paperwork associated with managing a team such as expense reports, time keeping, and performance reviews.
Provides support to the operation of Whataburger restaurants 24/7 and keeps the facilities up to the Facilities Brand Standard.
Provides ongoing feedback on Technician and contractor performance to Regional Facility Manager.
Implements and organizes programs associated with developing and motivating staff to accomplish established objectives.
Works with the Regional Facility Manager to ensure all service work orders are successfully executed and work orders are properly resolved/closed according to set departmental goals and customer service agreements. Collects data for and is accountable to performance metrics.
Assists the Regional Manager in coordinating projects affecting facilities or equipment throughout the Whataburger restaurants.
Reduces costs associated with equipment repairs by proactively planning and organizing assigned work orders. Monitors workload of team and transfers work between technicians as needed.
Complies with all national, state, and local regulatory requirements.
Assumes additional responsibilities as assigned.

Education

High school diploma/GED equivalent or equivalent work experience
College hours in technical-related courses (preferred)
Bachelor’s degree (preferred)

Experience:

3 years’ field experience in HVAC and commercial refrigeration (required)
3 years’ work experience in commercial kitchen equipment repair or educational equivalent (required)
1 years’ experience in construction trade and carpentry fields (preferred)
1 years’ experience preferably in restaurant industry (preferred)
Experience in handling multiple administrative tasks
Experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers

Knowledge, Skills and Abilities:

Strong refrigeration & HVAC knowledge / skills
Strong commercial kitchen equipment knowledge / skills
Basic carpentry, plumbing, and intermediate electrical knowledge / skills
Working knowledge of Americans with Disabilities Act (ADA) guidelines and all job-related regulations requiring code enforcement
Proficiency in MS Office Word, Excel, and Outlook
Proficiency in Workday
Demonstrated ability to communicate well with the general public and experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers
Ability to mentor and train others

Professional Certification:

Environmental Protection Agency (EPA) Certification or CFC Certification (required)
HVAC State Certified License (preferred)
State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma)
Commercial Food Equipment Service Association (CFESA) Certification (preferred)

Working Conditions/Travel Requirements:

Expected to work the necessary time to satisfactorily fulfill job responsibilities
Must be able to report to work timely and as required by operational/business needs
Must be able to work a full-time schedule and work outside of normal business hours when necessary
Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations
Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence

9300 S Interstate 35 Bldg H Austin TX 78748-1751