Billing Clerk

Company Overview:

Subway is a globally recognized quick-service restaurant brand, known for its freshly prepared sandwiches, salads, and wraps. As a Billing Clerk, you will be an essential member of the operations team, ensuring accurate financial transactions and supporting efficient daily store activities. This role contributes directly to Subway's mission of providing quality food, exceptional customer service, and maintaining operational excellence.

Role and Responsibilities:

As a Billing Clerk at Subway, you will play a crucial role in maintaining financial accuracy while delivering excellent customer service. You will handle various responsibilities related to billing, cash management, and documentation in a fast-paced environment.

• Ensure pleasant and professional interactions with customers while processing transactions.
• Demonstrate understanding of menu items and communicate them accurately to customers.
• Operate a Point of Sale (POS) system or cash register to record transactions and calculate total payments.
• Manage and track all cash, checks, and financial transactions during working hours.
• Ensure food is properly organized, prepared, and delivered according to set guidelines.
• Monitor and restock sandwich unit items as needed throughout the shift.
• Follow correct food handling, safety, and sanitation procedures during all food preparation and service tasks.
• Maintain restaurant cleanliness by following established cleaning and organization standards.
• Comply with all quality procedures, recipes, and operational methods outlined in the SUBWAY Operations Manual.
• Adhere to grooming and professional appearance standards as outlined by Subway.
• Perform basic clerical and paperwork duties as required.
• Complete the University of SUBWAY learning modules as part of your ongoing training and development.

Required Skills and Experience:

• Enrollment in or completion of a high school education program.
• Ability to understand and follow written and verbal instructions effectively.
• Proficiency in operating a POS system or cash register.
• Physical ability to stand, bend, and walk throughout the shift.
• Capability to lift up to 10 pounds frequently and occasionally up to 30 pounds.

Preferred Qualifications:

• Prior customer service or cashier experience in a quick-service or retail environment.
• Strong attention to detail and ability to manage multiple responsibilities efficiently.
• Commitment to continuous learning and career advancement within the organization.

Compensation and Benefits:

Compensation is competitive and based on a standard 40-hour work week. Eligible team members may receive additional benefits and advancement opportunities based on performance and tenure.

About the Company and Culture:

With a presence in over 40,000 locations globally, Subway stands out as the world's leading submarine sandwich chain, offering quick, nutritious, and customizable meal solutions. From its inception, Subway has been guided by Fred's vision of delighting customers with freshly prepared sandwiches crafted from quality ingredients, made right before their eyes. The company fosters an inclusive and supportive environment where teamwork, learning, and customer satisfaction are at the forefront of every operation.

About Subway:

Subway is one of the world's largest restaurant brands, known for serving freshly made-to-order sandwiches, salads, and wraps. With a focus on quality, freshness, and customer satisfaction, Subway offers guests nutritious meal options in a welcoming environment. The company is dedicated to fostering teamwork, professional growth, and community engagement. Subway is proud to be an equal opportunity employer, promoting diversity and inclusion across all levels of the organization.

FAQ's:

Q) Does Subway hire for solo-shift operations?

A) Some locations schedule single-employee shifts.

Q) Are sandwich builds standardized?

A) Yes, employees follow specific build guides.

Q) Do roles involve inventory restocking?

A) Yes, staff handle ingredient prep and stocking.

Q) Is customer customization a key responsibility?

A) Yes, orders are customized per customer request.

Q) Are closing procedures part of the role?

A) Yes, cleaning and prep are part of closing shifts.