Food Service Crew

Food Service Crew

Job Summary of Food Service Crew:

In this position, the main responsibility is to deliver outstanding customer service by following Baskin Robbins' guidelines for preparing and serving items. Team members collaborate to guarantee that customers are served excellently within a hygienic and secure setting.

Job Duties and Responsibilities of Food Service Crew:

• Provide excellent customer service to all visitors with a friendly demeanor and a focus on precision and speed.
• Follow the established brand recipes and operational guidelines when preparing and presenting menu items.
• Always ensure your work area is tidy, structured, and hygienic.
• Adhere to all protocols for food safety, monetary transactions, and maintaining a secure environment in the restaurant setting.
• Help support team members by participating in mandatory training sessions and offering assistance whenever necessary.
• Guarantee the proper implementation of all marketing strategies and promotional campaigns.
• Stick to timetables and uphold timeliness during every period of work.
• Adhere to the rules and regulations set forth by the franchise, corporation, and brand.

Qualifications and Experience of Food Service Crew:

• Proficiency in verbal and written English communication.
• Proficiency in fundamental mathematical concepts and adeptness in accurately managing monetary transactions.
• Skilled in the operation of restaurant and culinary equipment (age restrictions could be a factor).
• Customer-centric and skilled in predicting and surpassing customer needs.
• Dependable, on time, and willing to accommodate varying schedules, which may include evenings, weekends, and holidays.

Benefits of Food Service Crew:

• Competitive pay
• Flexible scheduling
• Staff dining arrangements and special prices
• Paid time off (PTO) refers to compensated hours that employees can take away from work for various reasons
• Opportunities for advancement

Salary:

The pay rate ranges from $15 to $17 per hour, depending on the level of experience and flexibility in scheduling.

About Baskin Robbins:

Baskin Robbins is an internationally known brand that specializes in ice cream and frozen desserts and aims to offer delightful experiences for customers. Every franchise places importance on working together, offering top-notch service, and supporting the development of employees. This creates a nurturing atmosphere where staff can flourish and ensure top-tier quality in all customer interactions.

FAQ's:

Q) Does Baskin Robbins hire for customer-facing dessert service?

A) Yes, most roles involve direct customer interaction.

Q) Are employees trained in portion control?

A) Yes, proper scooping and serving sizes are emphasized.

Q) Is product knowledge important?

A) Yes, staff should understand flavors and seasonal offerings.

Q) Does the job involve freezer and cold storage work?

A) Yes, handling frozen products is routine.

Q) Are evening and weekend shifts common?

A) Yes, peak hours are typically evenings and weekends.