General Manager

Description:

Step into our team Bob Evans Restaurants family as a General Manager, where you will play a critical role in upholding our commitment to serving high-quality, farm-fresh food as AMERICA'S FARM FRESH! This leadership position is vital to our success, focusing on the day-to-day operations and staff management of the restaurant. We seek a passionate individual who embodies our culture of pride, attention to detail, and dedication to providing the best all-around family dining experience. The General Manager is responsible for driving profitability, building sales, and leading a team that shares a passion for exceptional hospitality and great value, ensuring that in your restaurant, Good Grows.

Qualifications:

• A strong dedication to delivering exceptional guest service and satisfaction.
• Proven leadership experience is required, with 4-6 years of prior experience in a family, fast-food, or casual dining restaurant environment strongly preferred.
• High School diploma or equivalent is necessary; college coursework or culinary schooling is a plus.
• Excellent capabilities in team building, communication, and conflict resolution.
• Strong analytical and problem-solving skills for addressing operational challenges.
• Proficiency in basic business math, accounting principles, and computer literacy.
• Ability to effectively manage multiple projects and prioritize tasks efficiently.
• Must be available to work a variety of shifts, including weekends and holidays.
• For locations serving alcohol, must meet all state-mandated age requirements.

Benefits:

• Competitive Compensation: Pay up to $70,000 per year depending on experience and geographic location / local market demand.
• Great Work/Life Balance: Enjoy Early Close / No Late Nights.
• Excellent Benefits: Comprehensive Health and Welfare coverage.
• Financial Security: 401(k) with Employer Match.
• Career Growth: Significant opportunities for development and advancement within the company.
• Flexible Scheduling.

Responsibilities:

• Directly manage the restaurant's daily operations, ensuring consistent execution of all company policies, procedures, programs, and systems.
• Act as a leader by providing clear direction, training, coaching, and development to all direct report managers and staff.
• Drive the restaurant's success by focusing on building sales, achieving operational goals, and maximizing profitability through effective P&L management.
• Oversee all essential management duties, including recruiting, interviewing, hiring, training, performance appraisal, and addressing employee complaints/resolving problems in accordance with company standards.
• Actively shape the restaurant's culture to ensure a high degree of employee engagement and professional conduct.
• Ensure 100% guest satisfaction by personally greeting guests, investigating and promptly resolving food quality or service issues.
• Champion sales-building initiatives, including suggestive selling, and work to maximize table turnover and sales per guest hour.
• Manage the restaurant's financial controls, including food and labor costs, by optimizing weekly employee and manager schedules and diligently monitoring inventory.
• Ensure strict adherence to all OSHA standards, local health and safety codes, and company security protocols, promoting a safe work environment for all.
• Regularly monitor daily activities to maintain the highest standards of food quality, plate presentation, and restaurant cleanliness.
• Control day-to-day operational cash, inventory, and facility assets, taking appropriate action based on reviews of financial reports.
• Occasionally assist team members with various job duties across different categories as needed to ensure smooth service flow.

FAQ's:

Q) Does Bob Evans hire for homestyle dining service?

A) Yes, roles support family-style restaurant operations.

Q) Are breakfast and lunch shifts heavily staffed?

A) Yes, early day service periods are high volume.

Q) Do servers manage multi-course meals?

A) Yes, service includes full meal pacing.

Q) Are take-home meal services part of operations?

A) Yes, employees assist with packaged meal orders.

Q) Is guest familiarity common?

A) Many locations serve repeat guests regularly.