Assistant Manager

Company Overview:

Domino's, the world's largest pizza company and Gold Franny winner, is committed to providing a dynamic, engaging, and growth-oriented environment for all team members. We foster a culture where employees can thrive, learn, and advance in their careers while contributing to exceptional customer experiences.

Role and Responsibilities:

As an Assistant Manager, you will oversee store operations during your shift, ensuring team members perform to the highest standards. You will lead by example, maintain operational excellence, and drive customer satisfaction.

• Manage all aspects of your shift, including staffing, cost controls, cash handling, inventory, food management, and customer relations.
• Follow and enforce all company policies and procedures 100% of the time.
• Ensure adherence to schedules, store cleanliness, marketing initiatives, and profitability goals.
• Operate all equipment and stock ingredients from deliveries to storage, work areas, and walk-in coolers.
• Prepare products, receive and process telephone orders, and maintain accurate inventory and paperwork.
• Clean equipment and facilities daily.
• Communicate effectively with customers and co-workers, both verbally and in writing.
• Train and mentor new team members through on-the-job orientation and guidance.
• Perform essential functions such as accurate math operations, making correct change, entering orders, and navigating delivery routes.
• Deliver product safely within designated areas and assist with marketing and promotional activities.

Required Skills and Qualifications:

• Favorable driving record and criminal background check.
• Ability to comprehend and follow written and verbal instructions.
• Strong motor coordination, eye-hand skills, and physical ability to lift, carry, push, and reach as required.
• Ability to navigate stairs, adverse weather conditions, and variable temperatures while performing duties.
• Valid driver's license with safe driving record and access to an insured vehicle for deliveries.

Physical Requirements:

• Standing, walking, sitting, lifting, carrying, pushing, climbing, stooping/bending, crouching/squatting, and reaching as required for operational tasks.
• Hand tasks include shaping pizza dough, using pizza peels and cutters, and assembly of boxes.
• Exposure to food odors, cornmeal dust, hot surfaces, sharp edges, and varying in-store temperatures.

Advancement Opportunities:

Many team members start as delivery drivers and advance to leadership roles such as general manager, franchise owner, or corporate operations manager. Domino's offers a world of opportunity for career growth.

About Domino's:

Domino's values its team members and fosters a culture of pride, collaboration, and professional development. We prioritize people first, encouraging team members to deliver exceptional customer experiences while growing within the company.

FAQ's:

Q) Does Domino’s hire drivers separately from in-store staff?

A) Yes, delivery drivers have role-specific responsibilities.

Q) Are delivery performance metrics tracked?

A) Yes, delivery time and order accuracy are monitored.

Q) Do in-store roles involve order management systems?

A) Yes, staff use digital order tracking and POS systems.

Q) Are weekend evening shifts common?

A) Yes, weekends are typically high-volume periods.

Q) Does Domino’s offer franchise-based hiring?

A) Yes, most positions are hired through franchise locations.