Store Manager Associate

Company Overview:

Subway is a global leader in the fast-food industry, renowned for its commitment to providing fresh, high-quality meals in a fast, customer-friendly environment. With a wide network of franchises worldwide, Subway values teamwork, innovation, and exceptional customer service. As part of the Subway family, you'll be encouraged to grow professionally while contributing to a culture of excellence and community. Join Subway and be part of a company that values quality food, great service, and a collaborative work environment.

Role and Responsibilities:

The Store Manager Associate will support the daily operations of a Subway store, ensuring that service quality, safety standards, and profitability are consistently met. In this role, you will help guide the team to exceed customer expectations while maintaining operational efficiency. Key responsibilities include:

• Assist in overseeing daily store operations, including managing employee productivity, scheduling, and ensuring adherence to operational guidelines.
• Enforce food safety regulations and cleanliness standards to ensure a safe and welcoming environment for both customers and staff.
• Provide exceptional customer service by greeting guests, addressing concerns, and ensuring an outstanding dining experience.
• Assist in training, coaching, and mentoring team members to maintain high performance and morale.
• Manage inventory levels, ensure timely ordering, and reduce waste through efficient stock management.
• Analyze sales data and work with leadership to develop strategies to meet or exceed sales goals.
• Ensure compliance with cash handling procedures and complete daily financial reporting accurately.
• Support the Store Manager in implementing operational improvements to enhance efficiency and customer satisfaction.

Qualifications and Experience:

• At least 2 years of experience in retail or food service management.
• Proven ability to lead, inspire, and motivate a team to meet operational goals.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Thorough knowledge of food safety procedures and local health regulations.
• Exceptional communication and customer service skills.
• Experience with inventory management and point-of-sale (POS) systems is preferred.
• A high school diploma or equivalent certification is required; additional qualifications are a plus.

Benefits:

• Comprehensive health, dental, and vision insurance options.
• Paid leave and official holidays.
• Performance-based bonuses.
• Employee meal discounts.
• Opportunities for career growth and development within the organization.
• A supportive, team-oriented work environment that promotes collaboration and success.

Salary:

Annual salary: $45,000 to $55,000, based on experience and qualifications, with additional performance bonuses available.

About Subway:

Subway is a renowned leader in the quick-service restaurant industry, known for offering fresh, made-to-order sandwiches and salads. The company's values include quality, customer satisfaction, and a commitment to creating a positive, dynamic work environment for employees. Subway encourages innovation, growth, and a strong sense of community within its team. Join Subway to be part of a company that's transforming the fast-food industry and making a positive impact on the communities it serves.

FAQ's:

Q) Does Subway hire for solo-shift operations?

A) Some locations schedule single-employee shifts.

Q) Are sandwich builds standardized?

A) Yes, employees follow specific build guides.

Q) Do roles involve inventory restocking?

A) Yes, staff handle ingredient prep and stocking.

Q) Is customer customization a key responsibility?

A) Yes, orders are customized per customer request.

Q) Are closing procedures part of the role?

A) Yes, cleaning and prep are part of closing shifts.