Host/Cashier

Description:

Join the team at Bob Evans Restaurants as a Host/Cashier! We are AMERICA'S FARM FRESH, committed to delivering high-quality, farm-fresh food and an exceptional family dining experience. Working here means embracing a culture of pride, taking care of one another, and upholding the legacy of our founder, Bob Evans, in a place Where Good Grows. This role is integral to setting the stage for a great guest experience from the moment they walk in until they leave.

Qualifications:

• 0-2 years of relevant experience, preferably in a restaurant setting.
• Proficient in handling money, processing credit/gift card transactions, and providing accurate change.
• Strong grasp of essential restaurant practices and procedures.
• Excellent guest service abilities with a genuine desire to resolve issues promptly.
• Detail-oriented and capable of managing multiple tasks efficiently.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Proficiency with computer systems, particularly Point of Sale (POS) terminals.
• Reliable attendance and a dedication to working well within a team.
• Physical ability to stand and walk for extended periods, lift/carry up to 50 pounds, bend, stoop, and reach as needed to perform all essential job functions.

Benefits:

• Competitive compensation depending on restaurant concept experience.
• Early Close / No Late Nights to ensure a Great Work / Life Balance.
• Comprehensive Health and Welfare Benefits.
• Retirement planning with 401(k) with Employer Match.
• Excellent Benefits package.
• Career Growth and opportunity for development within the company.
• Flexible Scheduling options.

Responsibilities:

• Warmly welcome guests upon arrival and guide them to their tables in a friendly manner.
• Manage the restaurant flow, accurately monitoring guest needs and seating people to maintain efficiency.
• Provide guests with the correct number of menus and children's packs when seating them.
• Handle all financial transactions, including cash, credit cards, and gift cards, ensuring accurate accounting for all receivables.
• Effectively manage guest wait times by collaborating with managers to provide accurate quotes.
• Field incoming phone calls professionally and address guest inquiries.
• Maintain the cleanliness and stock of the lobby, bakery, retail displays, restrooms, and general work area.
• Uphold safe food and beverage handling protocols at all times.
• Engage with guests, ask about their dining experience, and show care for their satisfaction.
• Skillfully manage guest complaints and know when to involve a manager for resolution.
• Assist with clearing, sanitizing, and resetting tables when necessary.
• Support marketing and promotional efforts by communicating new products, promotions, or key information to guests.
• Assist in other operational areas of the restaurant as required by management.

FAQ's:

Q) Does Bob Evans hire for homestyle dining service?

A) Yes, roles support family-style restaurant operations.

Q) Are breakfast and lunch shifts heavily staffed?

A) Yes, early day service periods are high volume.

Q) Do servers manage multi-course meals?

A) Yes, service includes full meal pacing.

Q) Are take-home meal services part of operations?

A) Yes, employees assist with packaged meal orders.

Q) Is guest familiarity common?

A) Many locations serve repeat guests regularly.