Food Service Worker

Papa John's

Papa John's

location-logoNew Bern, NC, 28560

jobtype-icon Other

dateposted-icon 24 February 2026

Description:

Food Service Worker and Papa John's is a global pizza brand focused on quality ingredients and a better pizza experience. Team members are essential in preparing food, serving customers, and maintaining a welcoming environment.

Qualifications:

  • Ability to deliver outstanding guest satisfaction, encompassing food preparation, order processing, correct packaging for delivery, maintaining a clean workspace, and projecting a positive brand image.
  • Proficiency in both English and Spanish is a plus.

Benefits:

  • Consistent wage increases are available for dedicated, experienced staff.
  • Potential for career development and internal advancement within the organization.
  • Flexible work hours and scheduling options.
  • Qualifying employees receive health coverage and paid time off.
  • Note: Given Papa John's structure as a major chain with many franchised locations, compensation rates and employee benefits may differ based on the specific restaurant's location.

Responsibilities:

  • Food Service Workers (also referred to as Team Members or Insiders) ensure high standards for the customer journey, from prepping high-quality ingredients to processing orders accurately, packaging pizzas for dispatch, overseeing facility cleanliness, and ensuring every guest interaction is exceptional.
  • This role reports directly to the General Manager and follows instructions from Assistant Managers and Shift Supervisors.

FAQ's:

Q) Does Papa John’s hire for production-focused kitchens?

A) Yes, roles focus on pizza assembly and oven operations.

Q) Are delivery and in-store roles separated?

A) Yes, responsibilities differ by position.

Q) Are online orders a major part of daily volume?

A) Yes, most orders are received digitally.

Q) Do employees manage rush-based production flow?

A) Yes, kitchens operate in timed production cycles.

Q) Is night-shift availability common?

A) Yes, late-evening shifts are frequently staffed.

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