Catering Specialist

Company Overview:

Chick-fil-A is a renowned fast-food chain with a legacy of excellence and community service. As a Catering Specialist, you will be part of a vibrant team responsible for delivering exceptional catering services, ensuring every order is executed flawlessly. This role offers opportunities for personal and professional growth while contributing to Chick-fil-A's mission of creating memorable experiences for guests. Our company culture is built on teamwork, creativity, and high standards, ensuring that both employees and guests feel valued and supported.

Role and Responsibilities:

• Collaborate with the Catering Director to manage catering orders, deliveries, and daily operations.
• Ensure all catering orders are accurately entered into the system and processed in a timely manner.
• Organize and package catering orders with meticulous attention to detail.
• Complete deliveries and manage catering requests effectively.
• Coordinate changes to orders to ensure smooth operation and customer satisfaction.
• Monitor and evaluate customer interactions to promote continuous improvement in service quality.
• Handle customer concerns related to catering services with professionalism and courtesy.
• Maintain an organized and clean catering area at all times.

Qualifications and Experience:

• Must be at least 18 years of age.
• Possess a valid driver's license and a clean driving record.
• Have a minimum of two years of documented driving experience.
• Must be eligible to work in the United States.
• Reliable transportation is required.
• Availability to work on Saturdays is essential.
• A high school diploma or GED is required.
• Strong team orientation and the ability to collaborate effectively.
• Adaptable, innovative, and organized with excellent interpersonal skills.
• Hospitality-focused personality and a commitment to providing excellent service.

Compensation and Benefits:

• Starting hourly wage of $22 per hour with opportunities for salary increases based on experience.
• Flexible work hours with opportunities for advancement and career growth.
• Free meals and discounts on Chick-fil-A menu items.
• Positive and supportive work environment with opportunities for development and growth.
• Access to scholarships and educational opportunities for team members.

About Chick-fil-A:

Chick-fil-A was founded in 1946 by S. Truett Cathy and is recognized as the birthplace of the Original Chicken Sandwich. The company has grown to include over 2,875 locations across the U.S. and is known for its strong commitment to community engagement, excellent guest experiences, and creating a positive, supportive workplace. At Chick-fil-A, we emphasize the use of fresh, high-quality ingredients and hand-breaded chicken, and we pride ourselves on our high standards of hospitality and service. We are committed to providing meaningful opportunities for growth and development for all team members.

FAQ's:

Q) Does Chick-fil-A emphasize hospitality-based hiring?

A) Yes, guest interaction is a core hiring focus.

Q) Are roles structured around front-of-house and back-of-house teams?

A) Yes, responsibilities are divided between service and kitchen teams.

Q) Is faith-based culture part of employment?

A) Work culture reflects company values but roles are open to all applicants.

Q) Are leadership roles location-operator driven?

A) Yes, individual operators manage leadership hiring.

Q) Are Sunday closures consistent across all locations?

A) Yes, restaurants are closed on Sundays.