Breakfast Manager

Company Overview:

Families come in all shapes and sizes and that's exactly what we have in our Wendy's family. Our culture comes from key principles from our founder, Dave Thomas. These include honesty and integrity, treating everyone with respect, being nice and giving back to our employees and community. We believe our people are our greatest asset and that through them, we create purpose and opportunity. We believe in driving sales and generating employee growth. We offer our Breakfast Managers the opportunity to grow and develop to their personal level. If you like working with people in a fun, fast-paced team environment, Wendy's is the place for you!

Role and Responsibilities:

As a Breakfast Manager, you will work with restaurant management to provide direction, training, and expertise required on every shift to exceed our customer's expectations. Your primary role is running an effective breakfast shift from start to finish, ensuring smooth operations, managing staff, and delivering exceptional customer service. Key responsibilities include:

• Run an effective breakfast shift from start to finish as the primary on-site leader.
• Work with restaurant management to provide direction and training required to exceed customer expectations.
• Assist in executing daily operational activities, ensuring everything runs smoothly and efficiently.
• Manage and supervise breakfast shift team members, assigning duties and monitoring performance.
• Ensure compliance with food safety procedures and quality standards during breakfast service.
• Train, develop, and mentor staff to build a high-performing breakfast team.
• Maintain QSC (Quality, Service, Cleanliness) standards throughout the breakfast shift.
• Complete all MBS (Making Better Shifts) Certifications.
• Monitor and manage food, labor, and controllable costs during breakfast operations.
• Resolve customer complaints and ensure customer satisfaction.
• Ensure proper opening procedures are followed, including equipment checks and inventory verification.
• Drive sales and profitability during breakfast hours through effective operations management.
• Coordinate with other shift managers to ensure smooth transitions and ongoing operational excellence.
• Handle administrative tasks including shift reports, inventory counts, and documentation.
• May be assigned other managerial and supervisory activities as needed.

Required Skills and Experience:

• High school diploma or General Education Degree (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience.
• Must be willing to open as Breakfast Manager four days a week.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to bend, kneel, and lift 25-50 pounds.
• Mobility including bending, reaching, wiping, and carrying.
• Ability to stand for long periods without a break.
• Willingness to work shifts that include evenings and weekends.
• Valid state-issued driver's license and vehicle insurance coverage within applicable state guidelines.

Preferred Qualifications:

• Bilingual preferred.
• Previous restaurant management or supervisory experience.
• Experience managing breakfast or opening shifts in a fast-paced environment.

Compensation and Benefits:

• Clear and defined training programs.
• Paid time off.
• Career growth opportunitiesyou are our future.
• Employee referral program.
• Medical, dental, and vision insurance (eligible the first day of the following month after 60 days of employment).
• Pet insurance available.
• 401(k) plan with company matchyou can enroll upon hire.
• On-demand pay options.
• Opportunity to grow and develop to your personal level.
• Recognition and reward for your contributions.

About WENDY'S:

We are always looking for great talentthere is no fixed deadline to apply for this position. We are seeking career-minded, motivated individuals with excellent interpersonal skills and the ability to build a team that works well together to increase profits, provide superior service, and have a passion for being the best in the business. This job opportunity is with one of our many franchiseesindependently owned and operated Wendy's franchise organizations that determine their own compensation, benefits, and career programs which may vary from company-owned locations. Join our Wendy's family and discover a culture built on honesty, integrity, respect, and giving back!