Bakery Team Leader

Company Overview:

Wingstop is seeking a motivated and results-driven Bakery Team Leader to oversee operations and ensure excellence in every aspect of restaurant performance. This position is ideal for individuals with proven leadership experience, particularly those who have previously worked with Wingstop, and who are passionate about driving operational success, developing strong teams, and providing an outstanding guest experience. As the Bakery Team Leader, you will supervise daily operations, foster team growth, and uphold Wingstop's mission to deliver bold flavor, exceptional service, and consistent quality across all locations.

Role and Responsibilities:

In this leadership role, you will guide team members to ensure that every aspect of operations runs smoothly while maintaining the highest standards of quality, safety, and customer service.

• Supervise daily restaurant operations to maintain superior food quality, service, cleanliness, and team performance.
• Recruit, train, and develop staff, promoting a workplace culture that values respect, teamwork, and enthusiasm.
• Lead by example through outstanding hospitality and accountability, motivating employees to deliver excellence.
• Optimize operational efficiency by managing inventory, scheduling, and ordering processes to control food and labor costs.
• Monitor financial performance, set performance goals, and implement strategies to enhance profitability.
• Ensure compliance with all health, safety, and sanitation regulations, as well as Wingstop's policies and standards.
• Conduct regular team meetings to reinforce company values, unity, and operational consistency.
• Collaborate with district and regional leaders to implement marketing strategies and strengthen community relationships.
• Resolve customer issues swiftly and professionally to maintain high satisfaction levels.
• Foster a culture of continuous improvement, focusing on developing internal talent for long-term growth and advancement.

Required Skills and Experience:

• Proven experience in restaurant or food service management, with a focus on operations, leadership, and team development.
• Active Food Manager Certification required.
• Current TABC Certification required for roles involving beverage service.
• Reliable transportation and ability to travel to assigned store locations.
• Flexible schedule availability, including nights, weekends, and holidays.
• Compliance with uniform standards, including non-slip black shoes.
• Bilingual proficiency in English and Spanish preferred but not mandatory.
• Strong interpersonal skills with the ability to build relationships, resolve conflicts, and inspire team collaboration.
• Commitment to delivering exceptional customer experiences and mentoring team members for success.
• Professionalism, reliability, and strong ethical values in all aspects of leadership.

Compensation and Benefits:

• Competitive pay with opportunities for performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Disability and life insurance coverage for additional financial security.
• Vacation pay and monthly incentive programs.
• Employee discounts at Wingstop and Jersey Mike's locations.
• Career growth opportunities with internal promotion potential.
• Dynamic and inclusive workplace culture emphasizing teamwork and community engagement.

Salary:

• Compensation is competitive and based on experience and performance.
• Includes a fixed base salary with eligibility for monthly performance-based bonuses.
• Final salary offer determined upon evaluation of qualifications and interview performance.

About Wingstop:

Wingstop, with more than 1,500 locations globally, is a leading name in the restaurant industry known for its signature wings, seasoned fries, and bold flavors. Built on a foundation of quality, innovation, and exceptional service, Wingstop continues to expand while maintaining a strong commitment to excellence and community engagement. The company fosters a collaborative environment where employees are empowered to grow, contribute ideas, and take pride in their work. At Wingstop, the focus goes beyond foodit's about creating meaningful experiences, driving growth, and delivering flavor that brings people together every day.

FAQ's:

Q) Does Wingstop specialize in takeout and delivery service?

A) Yes, most locations focus on off-premise orders.

Q) Are sauce preparation duties part of the job?

A) Yes, employees prepare and apply sauces to orders.

Q) Is kitchen timing coordination important?

A) Yes, order timing must align with delivery and pickup windows.

Q) Are fryer operations a primary responsibility?

A) Yes, many kitchen roles involve fryer station management.

Q) Does Wingstop operate smaller restaurant footprints?

A) Yes, stores typically operate in compact layouts.